The Chain

The art of receiving and charming the people; this is the way the Swan Hotéis Chain hosts its guests. Counting on a highly qualified team and a collaborative management, the hotels are present in strategic locations, offering comfortable suites and apartments, modern infrastructure of leisure and business, as well as a national and international gastronomy. Much more than a hotel, the Swan Hotéis Chain provides unique and special moments for its customers.

Mission

To charm our customers by means of the excellence of our services and hosting products, events and gastronomy, thus generating a constant expansion of the business in a sustainable way.

Vision

To be a reference in the state of Rio Grande do Sul up to 2020 for excellence in management and hotel services, promoting the expansion by means of our own enterprises and management of third parties.

Values

Ethics and honesty in all relationships.

Hospitality.

Professionalism.

Social and environmental responsibility.

Respect for people.

Commitment with results.

Quality Policy

To seek the excellence in hosting and events, through the continuous improvement, focused on results, aiming at our customers’ satisfaction.

History

1993 On April 6 is established the Swan Tower Novo Hamburgo Hotel, with 132 apartments and in an area of 20,000 m˛ (215,277 sq ft). The project, which started in 1990, was born due the noted need in the region of a hotel for visitors, customers and suppliers who did not find an alternative in the city and they ended up staying in Porto Alegre.

History

2000 A center of business and tourism, the capital city of the state of Rio Grande do Sul receives the Swan Tower Porto Alegre. Established on January 06, the Hotel counts on 10,000 m˛ (107,638 sq ft) built area and has 100 apartments.

History

2002 Realizing that business tourism is a great opportunity, the group opens the Swan Business in Porto Alegre. The enterprise has 72 apartments and an 8,000 m˛ (86,110 sq ft) built area.

History

2003 Caxias do Sul, important city in the Mountain Range of Rio Grande do Sul, receives the Swan Tower Caxias do Sul. The hotel has 120 apartments and a large structure for guests and customers.

History

2012 In January started the operation of the Swan Express Rio Grande, with 126 apartments, which marked the presence of the Chain in the Southern Region of the state.

History

2015 Widening its horizons, the Chain established – in 2015 – its first unit abroad. Located in the city of Lisbon, Portugal, the ”Casa do Mercado Lisboa’’ counts on 9 cozy apartments.

Swan Ecology

Convinced that it is necessary to grow in a sustainable way, preserving the environment, the Swan Hotéis Chain has adopted – together with its collaborators, suppliers and guests – the Swan Ecology program. The goal of this program is to minimize the consumption of natural resources and the impact on the environment. Therefore, the Swan Hotéis Chain is constantly investing in the economy of energy and water, besides recycling all its waste with committed companies. We believe that by changing the present, we preserve the future.